Articles on: Account & Subscription

How do I change my subscription plan?

Can I upgrade?


You can upgrade at any time directly within your account.


The account owner can simply go to their Account Page, go to the Billing & Subscription section and click the Change Plan button.


Can I downgrade?


Yes. If you're on our Professional, Business or Enterprise plans, you can move to a smaller plan at any time. Our Starter plan is our smallest available plan. We don't have a free plan at this time.


The Change Plan button only shows larger plans, so to downgrade, contact us on Live Chat or at support@transistor.fm. Let us know which plan you'd like and whether you want monthly or yearly billing. We'll check your usage, recommend the best value plan and make the change for you.


What should I check before downgrading?


Your account needs to fit within the smaller plan's limits and features:


  • Downloads, private subscribers and storage: Your usage needs to be within the new plan's limits. Your Account Page shows your current usage, and you can compare every plan's limits in How do storage limits work? If you have more private podcast subscribers than the new plan allows, you'll need to remove some before you downgrade.
  • Moving to Starter: Starter doesn't include video, YouTube distribution or Campaigns. Turn off any live Campaigns before you downgrade. If you publish video:
    • Videos already published to YouTube stay on YouTube
    • Video episodes on Apple Podcasts go back to audio only
    • HLS video is no longer included in your RSS feed, so apps that play it will get audio only
  • Moving from Business to Professional: Transistor branding will come back on your embed players, episode share pages and podcast websites, because removing it is a Business plan feature. See What does "remove branding from player" mean?


Not sure which plan fits? Send us a message and we'll look at your usage and suggest one.


How do I cancel my account?


It's easy to cancel your Transistor account at any time. The account owner can simply go to their Account Page, scroll to the bottom and click the I'd like to cancel my subscription button.


Please note: It will then ask you to confirm that you are aware that your content will be removed from Transistor upon cancellation.


See How do I cancel my subscription? for more information.


If you have additional questions please reach out to us:


Updated on: 27/10/2026

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