Question 1

Can I invite other users to my Transistor account?

Accepted Answer

You can add unlimited team members (additional users) to your podcast on Transistor. Each podcast has its own group of users who can add episodes, upload audio, and view stats for that show.

Team Member Limits

New: there are no limits on the number of users you can add to your podcasts! Each plan now allows you to add unlimited team members (collaborators) to each podcast you create on Transistor.

How to add a team member

Team members are added per podcast, so they aren't added to your overall account but on a podcast by podcast basis.

In your Transistor account, go into the podcast you want to add members to
Select the Team tab.
Select a membership type from the drop down list, either Admin, Member or Analytics.
Enter in the email address for your team member
Click Invite
An email invite will be sent to them.
If they don't yet have a Transistor account, it will prompt them to pick a password for their account.
They can then login and access the podcast you have invited them to

Types of team members and access levels

There are four types of users on Transistor:

Owner Each paying account has one Owner. They control the billing and subscription settings, credit card information, and can cancel an account. Only account owners can add new shows to the account.
Admins can edit

Question 2

How do I create a 301 redirect?

Accepted Answer

**How do I create a 301 redirect? **

| Before you move to a new host, we'd love to help out with any issues. Contact us on Live Chat or by email at support@transistor.fm

If you're looking to move away from Transistor, it's very simple to setup a 301 redirect to your new host.

On the Settings tab of your podcast, under the RSS Feed header section. Look for the field called Permanent Redirect (301) of your RSS Feed to another URL

Copy and paste the RSS feed provided by your new host into the 301 redirect field and save the settings. We provide the 301 redirect service permanently, free of charge. So the redirect will stay in place even if you cancel your Transistor account.

301 Redirect field under Settings > RSS Feed

Question 3

How to forward your Blog Talk Radio podcast feed - 301 Redirect

Accepted Answer

301 redirect from Blog Talk Radio

After importing your Blog Talk Radio RSS feed into Transistor, you’ll then need to redirect your old Blog Talk Radio feed so that it points to your new Transistor feed.

||| Important: If you haven't imported your show yet, you should follow our Import Guide first.

Export your Analytics

It’s a good idea to export your analytics from Blog Talk Radio at this point. Analytics do not transfer between hosts so it’s good to take a copy now for your own records.

How to redirect your feed from Blog Talk Radio to Transistor?

In your Transistor account, go to the Overview tab and copy your new RSS feed. You'll need this as part of the redirect process.

Blog Talk Radio does not currently have a guide on how to redirect your feed. So you’ll need to reach out to their support directly and ask for them to enable a 301 redirect for you. Even if you no longer have an account with Blog Talk Radio you can still contact their support directly and ask for them to enable a 301 redirect for you.

${color}[#0292ed](Blog Talk Radio Support Email:) support@blogtalkradio.com

You can use the following email template and add in your own podcast feed details:

_I have moved my podcast to Transistor.fm. Please redirect my podcast called (insert podcast name) using (insert old Blog Talk Radio RSS feed) to my new host Transistor (i

Question 4

How to forward your Substack podcast RSS feed - 301 redirect

Accepted Answer

301 redirect from Substack

After importing your Substack RSS feed into Transistor, you’ll then need to redirect your old Substack feed so that it points to your new Transistor feed.

||| Important: If you haven't imported your show yet, you should follow our Import Guide first.

Export your Analytics

It’s a good idea to export your analytics from Substack at this point. Analytics do not transfer between hosts so it’s good to take a copy now for your own records.

How to move your podcast away from Substack

To migrate your podcast away from Substack, follow these steps:

Import your podcast to Transistor - Transistor Import Guide
Find your new Transistor RSS feed URL and copy it
Log into https://substack.com/
Click on the Podcast menu
Click on the Settings button
Scroll to the bottom and look for the Migrate Podcast section
Click Redirect RSS feed
Paste in your new Transistor RSS feed and save the changes.

What if I no longer have a Substack account?

If you no

Question 5

Why are my episodes not in the correct order?

Accepted Answer

Why are my episodes not in the correct order?

Episode ordering is determined by several things:

Episode publish dates
Show Format setting e.g. Episodic or Serial
Your chosen Episode Order in podcast apps

Where are you seeing this issue?

Transistor Dashboard - The Episodes page in your Transistor account will always be ordered by publish date, with the most recently created episode at the top of the list. This episode order does not change in the Transistor dashboard, even if you switch between episodic and serial format.

Podcast App - Episode order in podcast apps is determined by several things: publish dates, show format and your own selected sorting order in the podcast app you are using. Take a look at the solutions below to fix the type of issue you are seeing.

What type of issue are you seeing?

${color}[#1972f6](Episodes are mixed up in a random order.)

This is due to your episode publish dates. If you have several episodes with the same publish date and time, they will be randomly ordered. Episodes should have a unique publish date and time so they can be ordered correctly.

Solution: In Transistor, go into each episode and adjust the publish dates so that Episode 1 has the oldest date and then each episode after has a slightly newer publish date.

${color}[#1972f6](Episodes are incorrectly going from Oldest to Newest or Newest to Oldest.)

This could be one of two things, either the Show Format Setting, or th

Question 6

Why are my Transistor download numbers different to my third-party analytics?

Accepted Answer

Why are my Transistor download numbers different to my third-party analytics?

Transistor integrates with the following third-party analytics services:

Gumball
Chartable
Podtrac
Podsights
Podcorn
Podkite
Backtracks
Podder

Transistor follows podcast best practice for measuring podcast downloads. We follow IAB guidelines, as do many other podcast hosts and third-party podcast analytics services. However the way those guidelines are interpreted by each provider can differ greatly, leading to significant differences in download numbers.

It's unlikely that download numbers between platforms will ever match exactly.

When numbers are being calculated by two separate platforms, each having their own rules, formulae and filtering methods, it's inevitable that differences will occur.

Depending on the discrepancies that you are seeing, here are some common reasons that can cause an analytics difference between podcast host and analytics service.

Numbers are lower in your analytics service:

**Time: **Your third-party analytics provider can only track your analytics from when the prefix was been added to your RSS feed. This means your third party analytics provider will have not captured all downloads that your host has. Don't compare days where the prefix has been added, edited or (even temporarily) removed. Don't compare episodes that were released before the prefix was added.

Numbers are lower in Transistor:

Time: We can onl

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