How to forward your SquareSpace podcast feed - 301 Redirect

301 redirect from SquareSpace

After importing your SquareSpace RSS feed into Transistor, you’ll then need to redirect your old SquareSpace feed so that it points to your new Transistor feed.||| Important: If you haven't imported your show yet, you should follow our Import Guide first.

Export your Analytics

It’s a good idea to export your analytics from SquareSpace at this point. Analytics do not transfer between hosts so it’s good to take a copy now for your own records.

How to redirect your feed from SquareSpace to Transistor?

In your Transistor account, go to the Overview tab and copy your new RSS feed. You'll need this as part of the redirect process.

Go to https://www.squarespace.com/ and login to your account
Visit the Pages panel
Hover over your podcasting blog title
Click the gear icon next to the title to open the settings page
Click the Feeds tab and select Podcasting
Scroll down and click Change Feed
Click Moving from Squarespace
Enter your new Transistor RSS feed URL in the field
Click Back and then click Save

You can also refer to SquareSpace's own guide here. Look for the section titled Move a podcast away from Squarespace: https://support.squarespace.com/hc/en-us/articles/115002267147-Transferring-a-podcast#toc-move-a-podcast-away-from-squarespace

What if I no longer have my SquareSpace account?

If you no longer have an account with SquareSpace you can still contact their support directly and ask if they can enable a 301 redirect for you.

SquareSpace Support Email: customercare@squarespace.com

You can use the following email template and add in your own podcast feed details:

“I have moved my podcast to Transistor.fm. Please redirect my podcast called (insert podcast name) using (insert old SquareSpace RSS feed) to my new host Transistor (insert new Transistor RSS feed). Please let me know once the redirect is active.”

SquareSpace Support Details

SquareSpace Support email: customercare@squarespace.com
SquareSpace Contact page: https://support.squarespace.com/hc/en-us/articles/219648707-How-do-I-contact-Squarespace-Customer-Support-
SquareSpace Support docs: https://support.squarespace.com/hc/en-us
SquareSpace Redirect article: https://support.squarespace.com/hc/en-us/articles/115002267147-Transferring-a-podcast#toc-move-a-podcast-away-from-squarespace

What does a 301 redirect do?

A 301 redirect for your podcast RSS feed is very useful when you move to a new podcast host. It ensures that any subscriber or podcast platform still using your SquareSpace feed won’t be faced with a broken link. Enabling a redirect means that your existing subscribers will stay subscribed and podcast directories can continue to pick up your new episodes.

A redirect is like leaving a forwarding address. It lets anyone using your old feed know where you have moved to.

How long does a 301 redirect last?

Most podcast platforms provide a permanent redirect for free, even after you have closed your account with them.

How long does it take to enable a 301 redirect?

A redirect should be active within a couple of minutes of it being applied to your SquareSpace feed. Podcast directories will then be able to pick up your new episodes from Transistor the next time they check your feed. That’s usually within 24 hours of your redirect being active.

How to test if a 301 redirect is working?

If you visit your SquareSpace feed link in a browser, it should automatically redirect to your Transistor RSS feed.

What happens if I don’t forward my old feed from SquareSpace?

If your previous podcast host doesn’t offer a forwarding service, or if you choose not to redirect your podcast, you may need to complete a few extra steps.

Without a redirect existing subscribers won’t know where you have moved to. They will need to manually re-subscribe to your new Transistor podcast feed. So be prepared to share your new feed out manually to regain your subscribers back.

Without a redirect podcast directories like Apple and Spotify will still be using your old SquareSpace feed. To fix that without a redirect you’ll need to manually go to those platforms and update the feed they are using for your podcast.

Here’s how update your RSS feed on Spotify:
https://support.transistor.fm/en/article/how-can-i-change-my-rss-feed-on-spotify-1ttzvm4/

Here’s how to update your RSS feed on Apple Podcasts:
https://support.transistor.fm/en/article/how-can-i-update-my-rss-feed-on-apple-podcasts-1sql0ga/

Updated on: 13/05/2024