Articles on: Account & Billing

How do I transfer my entire Transistor account to a new owner?

To hand your whole Transistor account to someone else, change the account's email address and name to theirs. They then reset the password and take over everything in the account: the podcasts, the team and the billing details.

This is most common when an account owner is leaving an organization and passing the account to a colleague, with the organization's billing staying the same.

How to transfer your entire account

Go to your Account page
Change the email address and name on the account to the new owner's
Log out
The new owner requests a password reset to their email address and picks a new password

The current card on file stays on the account. Only transfer the whole account if the new owner can keep using it, or will update it.

If the new owner's email address isn't accepted, they probably already have a Transistor account, and the same email can't be used on two accounts. Their current account needs to be deleted, or its email address changed.

The account owner has left your organization

If the account owner has already left and can't make the transfer themselves, there are two ways to take over the account.

If you can still get into the owner's email inbox (for example, a shared or company address):

Go to the Transistor login page and click Forgot your password?
Enter the owner's email address and follow the link in the reset email
Once you're logged in, follow the steps above to change the account's email address and name to the new owner

If you can't get into the owner's email inbox, email support@transistor.fm from your own email address. It's best if you're already a team member on one of the account's podcasts. Let us know:

That the account owner has left your organization
The email address of the owner who left
The email address of the person who should take over

We'll ask for some billing details to confirm the request before we make any changes.

Once you're the owner, update the card on file so future payments don't go to the former owner's card.

Only want to transfer one podcast?

If you'd like to keep your own account and move just one podcast, with its episodes and analytics, to someone else's account, transfer the podcast instead. Billing stays separate, so this is usually the better choice outside of an organization handover.

See How do I transfer a podcast to a different account?

If you have additional questions please reach out to us:

Email - support@transistor.fm
Live Chat: https://transistor.fm/contact/

Updated on: 02/11/2026

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