• Why are my episodes not in the correct order?

  Podcast Episode Order. Why are my podcast episodes not in the correct order? Should I choose Episodic or Serial format for my podcast episode order?Featured

• How do I add team members to my podcast?

  How do I add team members to my podcast?Featured

• What accessibility features does Transistor have?

  What accessibility needs does Transistor consider? At Transistor we work to be an accessible and inclusive platform, helping both podcast creators and podcast listeners alike. We consider a wide range of accessibility needs as part of our products. These include (but are not limited to) visual, audio, physical, neurological, technological and linguistic accessibility needs. We also work to make our customer support accessible in a number of ways too. What accessibility featuresFeatured

• How do I contact Customer Support?

  Customer Support Transistor offers customer support through Live Chat and email at support@transistor.fm. This makes it easier to share links, resources and media to help with your enquiry. Our support is 7 days per week and we cover a wide range of time zones. All queries are answered the same day with most replies taking less than an hour. We may also send async video messages through platforms like ZipMessage and Loom to help resolve your issue.Popular

• Can't upload file: "I'm getting an error when I add my audio."

  Here are some troubleshooting steps to resolve common errors when trying to upload audio files. Start a new session If you've had the upload page open for a while, your session may have timed out. Start by closing all Transistor tabs in your browser. Log back in to Transistor and re-try the upload again. Test your connection If you have a large file uploading over wifi, the upload may stop if your Internet connection drops out. You could identify this by testing a smallePopular

• How to transfer ownership of a podcast to a different account

  Transistor makes it easy to transfer ownership of a podcast from one Transistor account to another. Transfer your podcast to a different account This is perfect for hosts on a podcast network who want to take their show independent. Or maybe you're doing a podcast with a friend, and they're going to start paying for the hosting. Steps for transferring a podcast to another account: The new owner will need to create or upgrade to a paid Transistor account Go into tFew readers

• How should I format my podcast's show notes?

  summary, summaries, show notes, show description, descriptionFew readers

• How come my show notes formatting doesn't look correct in Apple Podcasts, Spotify etc?

  Formatting Your Show Notes Here's our video walkthrough that shows exactly how the same Show Notes will render differently across different podcast apps: Why don't my show notes look right in Apple Podcasts, Spotify etc? Here's our detailed blog post that provides additional examples of how Show Notes will be formatted: https://transistor.fm/rendering/ If your show notes look properly formatted in Transistor, but not in podcast apps like Apple Podcasts,Few readers

• Are you going to modify my podcast's audio files?

  When you upload your audio files to Transistor, we won't change your ID3 tags or downsample your audio. If your file doesn't have ID3 tags, we will add them for you when you upload. If they aren't already present, we add ID3 tags for: Episode Title Podcast Title Author Publishing Year Episode Number If you upload an AAC, M4A or WAV file, we will convert it to MP3 for you (after you upload). If you upload an MP4 or MOV video file, we'll extract the audio from it as an MP3 file. If yFew readers

• Grouping episodes by Season

  When you go to Show Settings, you have the option of enabling Season numbers. Turn this on if you wish to have more than one Season of episodes. Setting the Season on your episodes will affect how they're displayed and organized in Apple Podcasts and some other players.Few readers

• How to show my email address in my RSS feed?

  How to show my email address in my RSS feed? || Only team members with Owner or Admin access level can show and hide the Owner email address in the feed. You can read more about team member access levels here. You may occasionally need to show your email address in your RSS feed. This is usually only required when: Submitting your podcast to a podcast directory Claiming an existinFew readers

• How do I delete an episode?

  To delete a podcast episode: Go to the "Episodes" tab Click "Edit" on the episode you'd like to delete Scroll to the bottom On the lower-right you'll see a "Delete episode" button || Only team members with Owner or Admin status can delete an episode. Those with Member and Analytics access cannot. You can learn more about team member access levels here. ![Delete episode](https://stFew readers

• How do I use the placeholder tags in my Show Notes?

  What are the placeholder tags for? At the bottom of the Show Notes editor window on each episode you'll find a list of tags. The tags are used as placeholders for information you want to include in your episode's Show Notes. We then dynamically fill those placeholders for you with the info from your show or episode. This should help you to quickly write your Show Notes.Few readers

• How do I delete a podcast?

  || For security reasons, only the show Owner can delete a show. All other team members -- Admin, Member, and Analytics -- cannot delete shows. To learn more about team member access levels, click here. To delete a show, go to Settings for that show and scroll to the bottom. There is a "Delete Show" button in the lower-right. ![](https://storage.crisp.chat/users/helpdesk/website/acaFew readers

• When you delete an episode, is the related media file also deleted?

  Yes! When you delete a podcast episode in Transistor, we'll also delete the audio file(s) associated with that episode. To delete an episode: Go to the Episodes tab Click on the episode you want to delete Scroll to the bottom of the episode page Click the Delete Episode button on the lower right Note: Only Admins and the Account Owner can delete episodes.Few readers

• Can I use a custom domain for my RSS feed?

  Can I use a custom domain for my RSS feed? || We don't currently offer the ability to use a custom domain name for your RSS feed. When hosting with Transistor, we provide you with a feeds.transistor.fm feed URL. This decision was taken to maximize performance and reliability. RSS feeds are constantly crawled by podcast directories and apps -- thousands of times a day -- so Transistor serves your RSS feeds from our global CDN to improve performance and decrease the likelihoodFew readers

• Is Transistor compliant with GDPR?

  Does Transistor comply with GDPR?Few readers

• Can I change my podcast's name?

  How do I change the name of my podcast? Can I change my RSS feed URL? What does it affect? Few readers

• How to use your podroll to recommend other podcasts

  Podroll is a new feature that enables you (as a podcaster) to recommend other podcasts, and for other podcasters to recommend your podcast. Currently, these recommendations are displayed in listening apps that support the Podcasting 2.0 "podroll" element, and in the [Podnews podcast direFew readers

• How can I leave a review for Transistor?

  Where can I leave a review for Transistor? As a small company, reviews are really helpful. You can leave a review in any of these places: https://www.capterra.ca/software/1013795/transistor https://www.g2.com/products/transistor/reviews https://ca.trustpilot.com/review/transistor.fm https://slashdot.org/software/p/Transistor/#reviews https://www.producthunt.com/posts/transistor-fm https://www.gartner.com/reviews/market/podcast-hosting-platforms/vendor/transistor/product/transiFew readers

• How to create a Show Notes Template

  Show Notes Templates allow you to auto-insert pre-formatted text into the show notes section for every new episode you create. This saves you from having to copy and paste the same information from a Google Doc or previous episode each time you publish. If you set up your episodes in a similar way every week or month, this feFew readers

• Where will my content be hosted?

  Where will my content be hosted? We use Cloudflare, which is a global Content Delivery Network for image and audio delivery. For our web application hosting we use Amazon Web Services US East Coast datacentres. Can I choose where my content is hosted? We aren't able to restrict your podcast hosting to a geographical location. So for EU customers your data would be stored outside of the EU. We need to use a global CDN so that your audio delivery is efficient for your listeners,Few readers

• What are podcast achievement badges?

  Podcast achievement badges are progress awards for your podcast. We provide you with images you can use on social media to celebrate your show's growth. We have 7 badge types: First Episode Number of episodes published Show downloads Episode downloads Show birthdays Global listener countries Publishing streak You can post about each indFew readers